Privacy notice
This Privacy Notice provides you with the information about how we in Trama process your personal data when you browse our websites, when you decide to become our business partner, or when you use our services as our customer.
Please note that the content of this Privacy Notice might be updated from time to time. This version of the Privacy Notice is effective as of October 12, 2023. In this Privacy Notice you will find the following information:
Who will process your personal data?
Whose data will be processed?
Why do we process your personal data, which data do we process and on which legal basis?
With whom may we share your personal data?
Do we transfer your personal data to third countries?
How long do we process your personal data?
How do we use cookies?
Are you subject to automated decision making or profiling?
Which measures do we use to protect your personal data?
What are your rights?
How can you contact us?
For the purposes of this Privacy Notice, the abbreviation “GDPR” means General Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Please be informed that the information provided in this Privacy Notice shall fulfill our information obligation based on art. 13 of GDPR and we use all our efforts to ensure our compliance with the applicable data protection legislation.
1. Who will process your personal data?
Your personal data will be processed by us, companies:
Trama Legal s.r.o. having its seat at Bottova 2A, Bratislava - mestská časť Staré Mesto 811 09, Slovakia, ID number (IČO): 54 619 556, registered with the Commercial Registry of Municipal Court Bratislava III, Section: Sro, File No.: 160741/B (“Trama Legal”), and
TramaTM s.r.o., having the seat at Žižkova 13, Košice - mestská časť Juh 040 01, Slovakia, ID number (IČO): 53 407 717, registered with the Commercial Registry of District Court Košice, Section: Sro, File No.: 52876/V (“TramaTM”),
(Trama Legal and TramaTM jointly the “Companies”, or “we”, or “our”). This Privacy Notice applies exclusively to the processing of personal data carried out by both of us as data controllers, unless stated otherwise in this Privacy Policy (e.g., unless only one of us performs a particular processing activity; in such case, we will inform you about it in this Privacy Notice).
This Privacy Notice does not deal with the processing methods and data protection practices of third parties for which we are not responsible. If, for certain purposes, we process personal data as a data processor, you need to check the privacy information provided by the respective data controller. This Privacy Notice explains how we will use your personal data obtained directly from you. We do not process personal data of persons younger than 18 years old.
2. Whose data will be processed?
We process personal data of the following categories of data subjects:
a) visitors of our Website,
b) our customers, who decided to use our services,
c) representatives of our business partners
(“you” or “your”).
3. Why do we process your personal data, which data do we process and on which legal basis?
Our main purpose for processing your data is (i) to contact you and provide you with more information about our company and services, (ii) conclude a contract with you to provide you with our services, (iii) to promote our services and provide you with relevant offers, (iv) to provide you with the best possible experience when browsing our Website and using our services.
Please note that we process your data obtained directly from you in a limited, necessary scope, and so securely and only when we have a justified reason and legal basis for such processing, in compliance with applicable data protection legislation.
If you are interested, please find below a more detailed overview of the purposes for processing of your data, concrete scope of processed data and applicable legal basis.
Purpose | Detailed purpose description | Scope of processed data | Applicable legal basis |
|---|---|---|---|
First contact and provision of initial information | When you reach out to us by using the contact form on our website or when you approach us via email or by different means to discuss our services, we will process your personal data. | We process your identification details (name, surname), your contact details (e-mail, phone number), information about your trademark, brand and business and possibly content of your message or other communication. | Art. 6 (1) (b) of GDPR for the performance of a contract or to take steps prior to conclusion of a contract |
Contract conclusion and contract management | If you decide to order services from us, we will enter into an agreement. During our cooperation we need to administer our contract to maintain our relationship. | We process your identification details (name, surname), your contact details (address, e-mail, phone number), information about the company you represent (name of the company, company seat, registration details, your position), payment and bank information. | Art. 6 (1) (b) of GDPR for the performance of a contract or to take steps prior to conclusion of a contract |
Account registration and account usage on the Website | When using our services, we enable you to create an account on our Website, to provide you with easy management of your application, simple way of communication and overview of status of your application. | For account registration purposes, we process your contact details (e-mail), your account name and password. When you actively use the account, we also process details about services you use, content of our communication. | Art. 6 (1) (b) of GDPR for the performance of a contract or to take steps prior to conclusion of a contract |
Provision of services - trademark registration | When you request us to register your trademark, we need to process your data for registration purposes - to fill in and submit your application, to prepare a power of attorney, to review your application, to communicate with the authorities about the registration, to renew your trademark, etc. | We process data in the scope required for registration purposes by the applicable legislation, mainly identification details (name, surname), contact details (private and business address, email, phone number), date of birth, birth registration number, information about trademark, information about identity documents (ID/passport information including its scan), bank and payment information, photo, and other information that may be possibly required by the applicable legislation. We also process the content of your communication with us and materials and documentation provided as part of service provisioning. | Art. 6 (1) (b) of GDPR for the performance of a contract or to take steps prior to conclusion of a contract |
Payment for services | When you order our services, we will charge you with the agreed fee and process the payments. | We process your identification details (name, surname), your contact details (address, e-mail, phone number), company details (name, address, registration details), bank and payment information (information about bank, account, payment details). | Art. 6 (1) (b) of GDPR for the performance of a contract or to take steps prior to conclusion of a contract |
Maintaining contact database | We keep a database with contacts of our business partners, customers and leads to develop our business and for our internal administration purposes. | We process your identification details (name, surname), your contact details (address, e-mail, phone number), information about the company you represent (name of the company, your position), information about services we provide to you or service you provide to us and the status of our relationship. | Art. 6 (1) (f) of GDPR for our legitimate interest to develop our business and to maintain database of our partners, customers and leads |
Customer and business partners relationship management | When you decide to cooperate with us or use our services, we need to communicate with you to respond to your queries, to discuss details of our cooperation and to develop our relationship. | We process your identification details (name, surname), your contact details (address, e-mail, phone number), information about the company you represent (name of the company, your position), information about services we provide to you or services you provide to us, status of our relationship, content of our communication and content of our contract. | Art. 6 (1) (b) of GDPR for the performance of a contract or to take steps prior to conclusion of a contract |
Marketing and promotion | We want to promote our services and develop our business. Therefore we provide you with some electronic marketing communication (newsletter) containing information about our company and services we offer. | We process your identification details (name, surname), your contact details (e-mail). | Art. 6 (1) (f) of GDPR for the purpose of our legitimate interest to provide you with direct marketing communication |
Visiting our Website | When you look for certain information about us and our services, or if you decide to contact us, or when you browse our Website. | We process mostly technical data about your device which you use to access our Website, information about the browser you use when you visit the Website and its set-up, details about your preferences and behavior on the Website. See more information processing of your data via cookies further below in this Privacy Notice. | Art. 6 (1) (f) of GDPR for the purpose of our legitimate interest to ensure function of the Website (applicable only for technically necessary cookies) |
Dispute resolution, exercising and defending our claims | We may process your personal data for the purposes of solving legal disputes, claims, complaints or other similar proceedings arising out or related to our business relationship. | We process your identification details (name, surname), your contact details (address, e-mail, phone number), information about the company you represent (name of the company, your position), content of our contract, information about services we provide to you, content of our communication, your requests, suggestions, complaints, any other personal data that may be necessary and relevant for dispute solving or claim defending. | Art. (6) (1) (f) of GDPR for the purpose of our legitimate interest to handle disputes that may arise our cooperation |
Fulfillment of our legal obligations | We are obliged to process your personal data to fulfill our various legal obligations (e.g., tax obligations, accounting obligations, data protection obligations, AML, etc.). Further, we may have to process your personal data to comply with a decision of respective public authority or with a judicial order. | The scope of personal data we process for this purpose depends on the requirements imposed on us by the public authorities and by applicable law. | It is our legal obligation to process your personal data within the meaning of art. 6 (1) (c) of GDPR. |
When we process your personal data based on our legitimate interest under art. 6 (1) (f) of GDPR, you are entitled to object to such processing based on art. 21 of GDPR. If you decide to object to the processing, please send us a message on our email contact mentioned below.
If the processing of your personal data is a contractual requirement according to art. 6 (1) (b) of GDPR and you decide not to provide us with this personal data, such action may result in the impossibility of entering into a contractual relationship with you, or other complications related to the fulfillment of our contractual obligations.
Whenever we process your personal data based on your consent given to us under art. 6 (1) (a) of GDPR, you have the right to withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. If you wish to withdraw your consent to the processing of your personal data, please contact us via email below.
If we are legally required to process personal data, you may have an obligation to provide us with that personal data. If you refuse to do so, it may have various legal consequences for you and for us, including adverse consequences (e.g., impossibility to perform relevant action, impossibility of further cooperation, etc.).
4. With whom may we share your personal data?
We may share your personal data with our suppliers who support us in our business or provide us with partial services, e.g. marketing services, postal services, legal, accounting and audit services, tax advisors, technical subcontractors, IT and cloud services, etc. These include following entities:
Company | Address | Purpose of data processing |
|---|---|---|
Mixpanel | Avenida Diagonal, 442 – P. 3 PTA. 1 08037, Barcelona, Spain | Feature usage analysis |
Slack | Slack Technologies Limited, Salesforce Tower 60 R801, North Dock, Dublin, Ireland | Internal communication |
Betterstack | Rybná 716/24, Staré Město, 110 00 Praha, Czech Republic | System logging |
AWS | 38 Avenue John F. Kennedy, L-1855, Luxembourg | Application hosting and data storage |
Asana | 633 Folsom Street, Suite 100, San Francisco, CA, 94107-3600, USA | Project and task management |
Google Workspace | 4 Barrow St Ringsend, Dublin 4, D04 V3A0, Ireland | Document storage and communication |
Brevo | Sendinblue SAS – DPO Team | Transactional emails and SMS |
Intercom | 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA | Customer Support communication system |
Stripe | Grand Canal Street Lower, Dublin, Ireland | Payment provider |
Revolut | 7 Westferry Circus, Canary Wharf, London E14 4HD, England | Payment provider |
Superfaktura | Pri Suchom mlyne 6 | Accounting service |
Doklado | Dunajská 31, 811 08 Bratislava, Slovakia | Accounting service |
Pohoda | Matúšova 7320 48, 811 04 Bratislava I, Slovakia | Accounting service |
Calendly | DPO Centre Europe, Berlin: Friedrichstraße 88, Excellent Business Centre, Berlin, 10117, Germany | Appointment scheduling service |
Our partners providing legal services differ from country to country and use of the concrete partner depends on the territorial scope of your trademark registration. Kindly note that our partners providing legal services usually act as independent data controllers, when processing your personal data.
We do not permit our suppliers to sell any personal data we share with them, or to use any personal data we share with them for their own purposes or for other purposes than to perform the services they provide to us. Before engaging any supplier, we perform due diligence, including detailed privacy, security and legal analysis. We do not engage a supplier unless our quality standards are met. Our suppliers are all subject to contract terms that enforce compliance with applicable data protection laws. Our suppliers may engage additional contractors to support them in their business and to provide them with certain services, which can possibly also require processing of your data. These further contractors should provide their services based on the contract, under which they are obliged to follow applicable law, especially with respect to observance of applicable data protection legislation.
Certain of our employees and coworkers may have access to your personal data as well. In such a case, access shall be granted only if it is necessary for the purposes described and only if the respective employee is bound by the confidentiality duty.
Lastly, please note that due to the nature of our services related to trademarks registration, your data will be shared with the relevant authorities in the countries where your trademark should be registered. In addition, we may share your personal data if required to do so by law or decision of respective public authority or court order, for example with our suppliers or clients, tax authorities, social security agencies, law enforcement agencies or other governmental agencies.
5. Do we transfer your personal data to third countries?
We process your personal data outside the EU/EEA since some of our partners are located in third countries outside of the EU/EEA. Also, processing of your personal data outside the EU/EEA will be necessary, if you request us to register your trademark in such a third country. We strive to ensure that your personal data is transferred exclusively to countries that are considered to have an equivalent level of personal data protection in accordance with the relevant European Commission decision, or where the appropriate personal data protection measures are in place. However, in case you request us to register your trademark in the country, which does not provide adequate level of data protection, we are not able to provide you with such guarantees.
Whenever necessary, we rely on valid standard contractual clauses for data transfers to third countries or require compliance with other additional guarantees and measures. Regardless of the country in which your personal data is processed, we take appropriate technical, security and organizational measures to ensure that the level of protection is similar to the EU/EEA. If you have any concerns about the international transfer of your personal data and the relevant safeguards, you can contact us via email mentioned below.
6. How long do we process your personal data?
We store your personal data as long as is necessary to fulfill the purpose mentioned in this Privacy Notice, for which the data were obtained, to pursue our legitimate interests and to comply with applicable laws. This means that we will retain most of your personal data throughout the duration of our cooperation, or for the period of given consent. However, if possible, we will erase certain of your data even before, once it is not needed for the original purpose, or when you withdraw your consent, or if you request us to delete your data. Please note that we may process some of your personal data for longer period of time, even after the termination of our contractual relationship, if e.g.: (i) the applicable law (e.g. tax and accounting laws requires us to do so or if it is necessary for trademark registration purposes), (ii) if there is an ongoing legal proceeding, or (iii) in exceptional cases, if you gave us the permission to keep your personal data on record for a longer period of time. The above stated period may be prolonged in case of the request of the relevant public authority or of the court. If you are interested in detailed retention periods we apply, contact us via email mentioned below.
7. How do we use cookies?
We in TramaTM operate several websites, including www.tramatm.com, www.tramatm.sk, www.tramatm.cz, www.tramatm.ch, www.tramatm.au (jointly as the “Website”). In order for our Website to work properly, we place small data files called cookies into your device. A cookie is a small text file that a website places into your device when you visit it. Temporary cookies are only stored when the internet browser is open and are automatically deleted when the internet browser is closed. Permanent cookies are stored until you or your web browser removes them, or until they expire.
Cookies apply to all visitors of our Website. They are stored on your device depending on your preferences and device settings. During your first visit to our Website, we will inform you about the use of cookies and, if necessary, ask you to consent to their use.
We use cookies for the following purposes:
a) to ensure the technical functionality of the Website by use of essential cookies
Essential, or technically necessary cookies are required for the functioning of our Website, they help it to function better and more securely and thus give users a better user experience. Our Website cannot function without essential cookies. The processing of your personal data using essential cookies is in accordance with art. 6 (1) (f) of GDPR for the purpose of our legitimate interest to ensure secure and correct functioning of the Website and in accordance with art. 6 (1) (b) of GDPR as cookies are necessary for contract performance - to provide you with the services you requested through the Website.
b) customizing the functionality of the Website according to your preferences using preference cookies
Preference cookies, specifically cookies listed below, allow our Website to remember information that changes the way our Website behaves or looks, for example by selecting your preferred language or the region you are in for the purpose of online chat functionality. The processing of personal data using preference cookies is based on your consent given in accordance with Article 6 (1) (a) GDPR. You can give us this consent when you visit our website by selecting your choice on our cookie banner.
c) the collection of analytical data relating to Website visit behavior using analytical cookies
We use third-party analytical cookies, specifically those listed below, which allow us to improve the functionality of our Website, e.g., by analyzing your behavior when visiting our Website (how long you stay on our Website, what links you click on, etc.). We process your personal data via analytical cookies for this purpose based on your consent in accordance with Article 6 (1) (a) GDPR. You can grant us this consent when you visit our Website by indicating your choice on our cookie banner.
d) to provide you with the offers and advertisements, which correspond with your interests using marketing cookies
Our Website contains marketing cookies of third parties as listed in the table below. Marketing or advertising cookies allows third parties to provide you with the targeted and personalized advertisement based on your behavior on the Website and your preferences. Your data is processed via marketing cookies based on your consent granted in accordance with Article (6) (1) (a) of GDPR. You can grant this consent when you visit our Website by marking your choice on our cookie banner or you might grant the consent with use of certain advertising cookies when you visited websites of third parties in the past.
Cookies are only kept for the period necessary to achieve the respective purpose. This period can last during your session on the Website, or a few days or months. You can see the length of time specific types of cookies are retained in your device in the table below.
In the following list we provide you with information about the specific cookies that are used by our Website, who their provider is and how long they are stored on your device.
Cookie name | Provider | Retention period | Purpose | Cookie type |
|---|---|---|---|---|
__Secure-3PSID | Google.com | 1 year | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | Advertisement |
__Secure-3PSIDCC | Google.com | 1 year | Targeting cookies. Used to create a user profile and display relevant and personalized Google Ads to the user. | Advertisement |
__Secure-3PSIDTS | Google.com | 1 year | Targeting cookies. Used to create a user profile and display relevant and personalized Google Ads to the user. | Advertisement |
__Secure-1PSIDCC | Google.com | 1 year | Used for targeting purposes to build a profile of the visitor's interests when visiting the website in order to display relevant and personalized Google advertising. | Advertisement |
HSID | Google.com | 1 year | Google Analytics customisation cookie. Used by the Google + 1 sharing button and is required to link content to your Google 1+ account. | Analytical |
SSID | Google.com | 1 year | Google collects visitor information for videos played out by YouTube, which are played out on integrated maps from Google Maps. | Analytical |
SAPISID | Google.com | 1 year | Google Analytics customisation cookie. Used by the Google + 1 sharing button and is required to link content to your Google 1+ account. | Analytical |
__Secure-1PAPISID | Google.com | 1 year | Targeting cookies. Used for targeting purposes to build a profile of the visitor's interests when visiting the website in order to show relevant & personalized Google advertising. | Advertisement |
__Secure-1PSID | Google.com | 1 year | Targeting cookies. Used for targeting purposes to build a profile of the visitor's interests when visiting the website in order to show relevant & personalized Google advertising. | Advertisement |
__Secure-1PAPISID | Google.com | 1 year | Targeting cookies. Used for targeting purposes to build a profile of the visitor's interests when visiting the website in order to show relevant & personalized Google advertising. | Advertisement |
__Secure-3PAPISID | Google.com | 1 year | Targeting cookies. Used for targeting purposes to build a profile of the visitor's interests when visiting the website in order to show relevant & personalized Google advertising. | Advertisement |
APISID | Google.com | 1 year | Google collects visitor information for videos played out by YouTube. | Analytical |
SIDCC | Google.com | 1 year | Security cookie to confirm visitor authenticity, prevent fraudulent use of credentials, and protect visitor data from unauthorized access. | Essential |
SID | Google.com | 1 year | Google Analytics customisation cookie. Used by the Google + 1 sharing button and is required to link content to your Google 1+ account. | Analytical |
APISID | Google.com | 1 year | Google collects visitor information for videos played out by YouTube. | Analytical |
li_mc | LinkedIn.com | 6 months | Used as a temporary cache to avoid database lookups for a member's consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side. | Essential/Performance |
lms_analytics | LinkedIn.com | 30 days | Used to identify LinkedIn Members off LinkedIn for analytics. | Analytical |
AMCV_ | LinkedIn.com | 6 months | Unique Identifier for Adobe Experience Cloud. | Analytical |
AnalyticsSyncHistory | LinkedIn.com | 6 months | Used to store information about the time a sync took place with the lms_analytics cookie | Essential/Performance |
aam_uuid | LinkedIn.com | 30 days | Set for ID sync for | Analytical |
liap | LinkedIn.com | 1 year | Used by non-www.domains to denote the logged in status of a member. | Analytical |
__utmz | LinkedIn.com | 1 year | Timestamp | Analytical |
li_sugr | LinkedIn.com | 90 days | Used to make a probabilistic match of a user's identity outside the designated countries. | Analytical |
SRCHHPGUSR | bing.com | 1 year | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | Advertisement |
MUID | bing.com | 1 year | Microsoft User Identifier tracking cookie used by Bing Ads. | Advertisement |
SRCHUSR | bing.com | 1 year | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | Analytical |
_SS | bing.com | session | Collects information on visitor behavior on multiple websites - This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website. | Analytical |
SRCHD | bing.com | 1 year | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | Advertisement |
DSID | Doubleclick.net | 1 year | Id for doubleclick. | Advertisement |
TP.uuid | Trustpilot.com | 1 year | Unique identifier value used by Trustpilot Content Integrity team for fraud & scam detection. | Essential |
_hjSessionUser_ | Trustpilot.com | 10 months | A cookie that holds the current session data. | Analytical |
analytics_session_id | Trustpilot.com | 1 year | Id for analytics. | Analytical |
ajs_group_id | Trustpilot.com | 1 year | These cookies track visitor usage and events within the website. | Analytical |
OptanonAlertBoxClosed | Trustpilot.com | persistent | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. | Analytical |
analytics_session_id.last_access | Trustpilot.com | 1 year | Last access timestamp. | Analytical |
amplitude_idundefinedtrustpilot.com | Trustpilot.com | session |
| Analytical |
ajs_user_id | Trustpilot.com | 1 year | This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability. | Analytical |
_ga | Trustpilot.com | 1 year | Google analytics ID | Analytical |
_ga_MD2Z7JEPWG | Trustpilot.com | 1 year | Count pageviews. | Analytical |
_ttp | Trustpilot.com | 1 year | Cookie that is set by the tiktok pixel for identifying users via an anonymous ID. | Analytical |
_tt_enable_cookie | Trustpilot.com | 1 year | Cookie consent. | Essential |
_ga_11HBWMC274 | Trustpilot.com | 1 year | Store and count pageviews. | Analytical |
_gcl_au | Trustpilot.com | persistent | Conversions tracking. | Advertisement |
OptanonConsent | Trustpilot.com | 1 year | This cookie is set by the cookie consent solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. | Essential |
ajs_anonymous_id | Trustpilot.com | 1 year | These cookies are generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before. | Analytical |
__zlcmid | Trustpilot.com | 1 year | Live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits. | Analytical |
CLID | www.clarity.ms | 1 year | Clarity ID. | Analytical |
1P_JAR | Google.com | 1 year | Provide ad delivery or retargeting. | Advertisement |
OTZ | Google.com | 1 year | Provides an aggregate analysis of Website visitors. | Advertisement |
ab-test-config | Tramatm.com | session | Config of AB values. | Analytical |
otherCookiesAllowed | Tramatm.com | session | Save consent with non-essential cookies. | Essential |
country | Tramatm.com | 2 months | Save country of origin for language preference. | Essential |
__Secure-next-auth.session-token | Tramatm.com | 1 month | Authentication cookie. | Essential |
ln_or | Tramatm.com | 1 day | This cookie registers statistical data on users' behavior on the website. | Analytical |
origin | Tramatm.com | session | Origin detection based on IP, show offering based on IP. | Essential |
currency | Tramatm.com | session | Save default currency for user. | Essential |
__Host-next-auth.csrf-token | Tramatm.com | session | Authentication cookie. | Essential |
__Secure-next-auth.callback-url | Tramatm.com | session | Authentication cookie. | Essential |
intercom-device-id-mrtdr5yn | Tramatm.com | 1 year | Intercom anonymous ID to gather data for customer support. | Essential |
_ga_ | Tramatm.com | 1 year | Google analytics ID. | Analytical |
_clsk | Tramatm.com | 1 day | Store and combine pageviews by a user into a single session recording. | Analytical |
_uetsid | Tramatm.com | 1 day | MS Ads | Advertisement |
_uetvid | Tramatm.com | 1 year | MS Ads | Advertisement |
intercom-session-mrtdr5yn | Tramatm.com | 1 week | Intercom session tracking | Analytical |
_gcl_au | Tramatm.com | Persistent | Conversions tracking | Advertisement |
_ga | Tramatm.com | 1 year | Google analytics | Analytical |
_gid | Tramatm.com | 1 day | Count pageviews | Analytical |
__utma | Tramatm.com | 1 year | Timestamp of events | Analytical |
__utmc | Tramatm.com | 1 year | Timestamp of visit | Analytical |
You can deactivate or delete non-essential cookies at any time by withdrawing your consent to their processing by changing the settings on our Website. You can also prevent your web browser from accepting cookies by configuring the settings in your web browser. You can find out how you can manage cookies in your web browser using the following links:
Chrome Web Browser: https://support.google.com/accounts/answer/32050
Microsoft Internet Explorer: http://support.microsoft.com/kb/278835
Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: https://help.opera.com/cs/latest/web-preferences/#cookies
Cookies provided by Google can be managed by using the following links and options:
For your convenience, feel free to consult Privacy Policy of Google for further details: HERE
8. Are you subject to automated decision making or profiling?
Your personal data are not used for automated decision-making or for profiling.
9. Which measures do we use to protect your personal data?
We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of your personal data. We maintain technical and organizational measures designed to protect your personal data within our organization against relevant security threats, including against unauthorized access, destruction, loss, alteration, or misuse. As already mentioned above, your data are accessible only to a limited number of personnel who need access to perform their duties. In case you wish to learn more about our technical and organizational measures, please do not hesitate to contact us on the contact details mentioned below.
10. What are your rights?
You are entitled to exercise your rights as a data subject with respect to the processing of your personal data. Please see the table below for more details.
Your right | What does it mean? |
|---|---|
Right to access | You have the right to obtain the information whether your personal data are processed, and if yes, you can request a copy of your personal data we process, for which we may charge you with a fee. |
Right to rectification | It is important that we have the correct information, and we request you to notify us if any of your personal data is incorrect or if any of your personal data have been changed. We will rectify your personal data without undue delay upon your notification. |
Right to erasure (“right to be forgotten”) | If the processing of your personal data is no longer necessary or has been unlawfully processed, you withdraw your consent or object to the processing of your personal data, you may request us to erase your personal data. |
Right to restrict processing | From the moment when you (i) asked for rectification of your personal data, or (ii) objected the processing, until we assess your request (e.g. to confirm the accuracy of your personal data or to rectify them according to your instructions), you are entitled to request us to restrict the processing. |
Right to object processing | If we process your personal data based on our legitimate interest or for direct marketing purposes, you may object to such processing. |
Right to data portability | You may request us to provide you with the personal data that you provided to us for the processing based on the consent or for fulfillment of the contract. We should provide you with your personal data in a structured, commonly used and machine-readable format. You also have the right to request the transfer of these data directly to another data controller, if it is technically feasible. |
Right to withdraw your consent | When we process your personal data based on your consent, you have the right to withdraw such consent at any time. Please note that the withdrawal of your consent does not affect legality of the processing previously performed based on the originally granted valid consent. |
Rights related to automated decision making and profiling | You have the right not to be subjected to automated decision-making, including profiling, which produces legal effect for you or has a similar significant effect. We do not use automated decision-making or profiling for the outlined purposes of data processing. However, if you have been subject to an automated decision and do not agree with the outcome, you can contact us using the details below and ask us to review the decision in a non-automated manner. |
11. How can you contact us?
If you would like to exercise any of your rights set out above, if you would like to make a complaint about how we process your personal data, or if you have any other questions about how we process your personal data, you can contact us using the following email address: [email protected]. We will review your request, suggestions and answers to your questions and reply to you.
If you are not satisfied with our response or if you believe that we are processing your data incorrectly or unlawfully, you can file a complaint with the competent supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic; more information can be found at www.dataprotection.gov.sk.